How a PCB company satisfies its Australian clients?
Trip to Australia
Visited Tony on September 27th
Brunswick, Victoria is a very nice place, when we visited Tony, it was good weather and they were in a factory area.
Tony was very nice and told us many aspects they would be interested in, and how a PCB company should do to get more Australian clients:
- Payment: 30 days,
- Always be good service,
- Understand customer's idea.
When we finished the long meeting, Tony said RFQs would be sent shortly. Along the zero tariffs from China to Australia, we were sure we would have a win-win business in the future.
Visited Karl on October 3rd
This time we visited a world leader of the innovative solution in fire detection and alarm system, who trusts us as their PCB manufacturing company.
During the meeting, Karl asked us if we can do forecast order, which will be very good for both. Then he cared about the abilities, when he heard that we can do the boards which exactly what he needed, he smiled a lot. In the last, we talked about payment, we agreed on "30 days after shipping firstly". When he got that the quality is good, he would make payment.
Karl was easygoing and picked up from the hotel, and introduced us lots about Australia, which made us love Australia a lot, not only the sightseeing but also the person, the culture.
Visited Craig on October 10th
Craig's company located in Bulimba, it's a city near the lake, you can't image how beautiful it is. When we arrived there, it shocked us.
During the visit, Craig told them that they were about to move to a more big factory in 2019. Craig is very satisfied with our services, quality and lead time. No matter PCB prototype or mass production. Sally is the person who follows him, he said Sally replied quickly to any emails, offered competitive prices.
The reason why he changed their PCB company was the previous supplier shipped the wrong PN and couldn’t control the quality from time to time.
When he started to place PCB order to us, he first tried the sample order, while after one year, he purchased almost all his printed circuits boards from us.
He warmly toured us in his factory and showed us his technology and their products Led lighting tour. We said we'll continue to do our best job to support you to get more orders.